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Gap Factory Coupons, Promo Codes: 10% Off - October 2022 Discounts average $14 off with a Gap Factory promo code or coupon. 28 Gap Factory coupons now on RetailMeNot. Fall Savings. Stores. Clothing. Baby & Toddler. Electronics. Food & Beverage. ... unused condition to get a refund or an exchange. Additionally, Gap Factory merchandise can only be returned to Gap Factory locations. Returning or Exchanging Items | Gap Return or exchange items from Gap, Old Navy or Banana Republic must be received by us within 30 days of the original ship date (60 days for Athleta). ... Merchandise purchased online can't be returned to any of our Factory or Outlet stores. For example, a Banana Republic online purchase can't be returned at Banana Republic Factory stores. Note: ... Customer Service & FAQs | Gap How do I return or exchange an item I bought online? What's the status of my order? Can I track the shipment of my order? Can I change or cancel my order? Returns ...